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Results: 22
A Quality Function Deployment Approach Through Management and Technology Development
Corrugated paper industry is an indispensable industry and it has been developed for more than fifty years. Hence, it is important for a firm to find its core competence, study effective business strategies, and form a long-term...
Published by: IGI Global
An Empirical Study on Selection, Evaluation, and Management Strategies of Green Suppliers in Manufacturing Enterprises
Chia-Huei Wu
Jan 01, 2022
Green supply chain management means integrating environmental awareness into supply chain management, including product design, raw material acquisition and selection, the manufacturing process, the distribution of final...
Published by: IGI Global
Indices of linguistic presentation in Romanian texts of the sixteenth century
Margareta Manu Magda
May 23, 2014
The paper aims to identify certain markers of the semantic-pragmatic category of linguistic presentation in the Romanian documents and records of the 16th century. The theoretical framework consists of Discourse Analysis and...
Understanding Customer Motivation to Share Information in Social Commerce
The gradual emergence of social commerce is enhancing the development of businesses. The opinions exchanged and information shared by each consumer in the community affects consumers’ purchasing decisions and participation...
Published by: IGI Global
Functionality, Emotion, and Acceptance of Artificial Intelligence Virtual Assistants
This paper aims to expand the acceptance of the AI Virtual Assistant model from the perspective of user’s cognition. Based on the 240 samples, we used multi-layer regression analysis to investigate the influencing factors and...
Published by: IGI Global
An Emoji Is Worth a Thousand Words
Face emojis are regularly used in reviews on online shopping sites to add richness and/or levity to the text. However, few researchers have investigated the use of face emojis in consumer reviews. This paper examined the effects...
Published by: IGI Global
Designing and Evaluating an Automatic Forensic Model for Fast Response of Cross-Border E-Commerce Security Incidents
The rapid development of cross-border e-commerce over the past decade has accelerated the integration of the global economy. At the same time, cross-border e-commerce has increased the prevalence of cybercrime, and the future...
Published by: IGI Global
Behavior Analysis of Customer Churn for a Customer Relationship System
This article describes how the bank industry in Taiwan must function in today's tough and fiercely competitive domestic credit card market and subdued global market. Banks are increasingly emphasizing the importance of retaining...
Published by: IGI Global
Lucky Reply Effect
As social media has developed, online interaction between consumers and companies has increased rapidly. This research explores how companies' replies to consumers' past online comments affect consumers' predictions of their...
Published by: IGI Global
Book Review
In recent years, wearable and mobile technologies have been applied in different domains such as medical, personal safety, sports, and lifestyle computing (Cheng & Mitomo, 2017). Wearable technologies may help users bring their...
Published by: IGI Global
Double-Layer Learning, Leaders' Forgetting, and Knowledge Performance in Online Work Community Organizations
This paper constructs an online community organizational double-layer learning structure model based on exploration-exploitation models. In this way, the authors examine the effect how double-layer online community learning as...
Published by: IGI Global
Research on the Impact of Information Security Certification and Concealment on Financial Performance
With the rapid development of information technology, information security has been gaining attention. The International Organization for Standardization (ISO) has issued international standards and technical reports related to...
Published by: IGI Global
Lucky Reply Effect
As social media has developed, online interaction between consumers and companies has increased rapidly. This research explores how companies' replies to consumers' past online comments affect consumers' predictions of their...
Published by: IGI Global
Impact of Premium and Price Cuts on Consumer Purchase Intention
This study aims to compare the price cut and premium promotion with study moderators are discount depth size, product type, premium characteristics, and country effect (Indonesia and Taiwan). The experiment was designed as...
Published by: IGI Global
Spammer Group Detection Using Machine Learning Technology for Observation of New Spammer Behavioral Features
Recently, the rapid growth in the number of customer reviews on e-commence platforms and in the amount of user-generated content has begun to have a profound impact on customer purchasing decisions. To counter the negative...
Published by: IGI Global
Improving Customer Value Index and Consumption Forecasts Using a Weighted RFM Model and Machine Learning Algorithms
Collecting and mining customer consumption data are crucial to assess customer value and predict customer consumption behaviors. This paper proposes a new procedure, based on an improved Random Forest Model by: adding a new...
Published by: IGI Global
Customer Involvement Facets Stimulating Customers' Intention to Use Internet-Only Bank Services in China
In this study, the authors extended the perceived risk-value model to include customer involvement to conceptualize an adoption intention model in the context of internet-only bank services (IOBSs). Hypotheses were tested using...
Published by: IGI Global
An Empirical Study on Factors Affecting Switching Intention to Cloud Enterprise Resource Planning
With the diffusion of cloud computing, public and private enterprise resource planning (ERP) have received increasing attention. However, several prior studies have investigated the factors that affect cloud system adoption for...
Published by: IGI Global
A New Internet Public Opinion Evaluation Model
This research retrieved public opinions on the novel coronavirus pandemic with the aid of the DiVoMiner. The data were collected by setting keywords via qualitative comparative analysis (QCA) and automated computational...
Published by: IGI Global
Review of Consumer-to-Consumer E-Commerce Research Collaboration
This study uses a content analysis method to systematically review 83 research papers from 2002-2018 to explore consumer-to-consumer (C2C) e-commerce research trends. The findings of this study indicate that (1) C2C e-commerce...
Published by: IGI Global
Revealing the Dark Side of the Internet
The purpose of this study is to reveal the dark side the Internet and establish a hierarchical framework to provide its governance path based on users' negative psychology. However, this hierarchical framework must consider...
Published by: IGI Global
The Study of Para-Social Interaction With E-Word-of-Mouth for Influencer Marketing by Complex Computing
The purpose of this study was focused on exploring the relationship among the fans’ preferences, fans’ para-social interaction, and fans’ word-of-mouth. A survey consisted of 21 items based on the literature review and developed...
Published by: IGI Global